I'm not sure if my problem is suitable for therapy
I am happy to spend some time with you on the telephone for a free-of-charge mini-consultation to discuss your issue(s) and whether you would benefit from booking an initial assessment session with me. People to go see a psychologist for a variety of reasons. Often they are interested in making personal improvements in their relationships and careers. Others want to understand how past events have impacted them and how they are able to process trauma. Sometimes people are in crisis, feel depressed, have been through a relationship break-up, or have been confronted with family issues. Maybe a person is experiencing trauma-symptoms and wants to process what happened to them in the past.
I need help. What is the first step?
The first step is to call us or fill in our contact form. We always try to respond to contact form messages within a day. We accept self-referred individuals as well as people who have been referred by their GPs, employers, whanau or others. We will contact you and make an appointment for a time that suits you. This is a great opportunity to ask any questions or address concerns that you may have before making an appointment. The next step is to meet with your psychologist for an initial consultation or assessment (1 hour). The purpose of this session is for you to be able to explain what you would like help with, ask questions, provide some background history and define your goals for therapy. We also discuss the most effective course of therapy, how it will work, what you can expect from us and what will be expected of you. If appropriate the ACC process will be explained to you.
What about confidentiality?
The consultation, as with any doctor, is confidential. You may be asked at the beginning of therapy whether you would like anyone to be informed of the progress of your therapy. This might be your GP, another therapist or psychiatrist if you are already seeing one, certain members of your family, or no-one if that is your wish.
Will my therapy be paid for by my private health insurance?
You will need to check with your health insurer before seeking therapy. Please note that you will be personally liable to pay and then claim back from your insurer No fees apply for WINZ, EAP, ACC, PMH, but you need an approved referral.
How much do you charge? FEES
A standard therapy session (50-60 minutes) varies in cost ($90 - $150 per session). Fees are always worked out on an individual basis and are determined at the initial assessment meeting. You will always be given an idea of the cost of the initial assessment and of the therapy during the phone call prior to the appointment. As fees are determined on a scale basis, therapy or counselling can be affordable. You are welcome to discuss this. The fees for each session need to be paid at or before the appointment. Free Sessions ACC Sensitive Claims treatment is fully funded by ACC. Ask your Employer to refer for EAP free sessions. Ask your GP to make a PMH referral for free sessions.
What about cancellation or non-attendance?
When you make an appointment, the whole session is reserved for you. As such, if you need to cancel your appointment, we need at least 24 hours' notice. If less than 24 hours' notice is given or if you do not attend an appointment, the full fee will be charged.
What causes Post Traumatic stress symptoms?
PTSD develops because an event is so shocking that it overwhelms your normal ability to process what has happened. Not everyone who was at the event will get the symptoms. Events that can trigger PTSD include assaults and other serious violence, sexual abuse and rape, car accidents, natural disasters, such as earthquakes, being in a war or terror attack, childbirth, or working as a police officer or firefighter. The symptoms include being on edge, watchful or jumpy; disturbed sleep; avoiding situations, people or events that remind you of the event; flashbacks of images, intrusive memories and thoughts about the event; feeling numb or spacey or experiencing difficulty with memory, concentration and decision-making. Children may present with agitated or changed behaviour; anxiety and clinginess; nightmares; repetitive play about the event; and unexplained physical symptoms. If you are worried, fill in the New Life Support contact form to discuss your concerns.
Your phone is on voicemail?
When I am unavailable, my phone is answered by voice mail. My office staff or I will make every effort to return your call. You are also welcome to text or send an email. If you are in crisis, please call 111. If I will be unavailable for an extended time, I will provide you with the name of a colleague to contact, if necessary.
What is a Psychologist and what do they do?
Psychology is the study of the human mind, brain emotions and behaviour. Psychologists' training is broad-based and lasts a minimum of 7 years, leading to an internship and then a doctoral level qualification. Psychologists specialize in the assessment, formulation, diagnosis and treatment of mental illnesses and life difficulties across the lifespan. Psychologists can also help mentally healthy people to find ways of functioning in a more efficient way; e.g. coping better with stress-, or panic attacks and achieving enhanced general wellbeing. Psychologists work with children, teenagers and adults, using evidence-based therapy tailored to the needs of every individual. Psychologists aim to deliver appropriate advice, care and treatment to NZ's multi-cultural communities. Our practice respects and integrates the principles of Te Tiriti o Waitangi.
Dr. Cecile say: I've been a psychologist for many years and I can definitely say that I absolutely love my job. I have been lucky enough to learn from extraordinary experts in their fields and be trained in different countries and in different modalities. Nothing gets me more excited then being able to use my knowledge, skills and experience to support my clients to process trauma, deal with difficulties and move forward to an amazing life. My interventions are researched, best practice informed, solution driven and client-orientated. If you don't find me in the consultation room, I'm most likely enjoying spending time with my dogs and cat, do creative painting or spend time with my family. Have a wonderful Christmas Season with lots of soothing self-care and nice food. 2019 could be your year of change and happiness. What? "...just when the caterpillar thought the world is dark forever...it becomes a Butterfly..." I am back at the office in February 2019 and hope to see you then.
ACC Sensitive Claims is ACC funded support following sexual abuse or assault. You can have one-to-one sessions with an ACC approved therapist. If you like, your family and whanau can also access some sessions. Anyone, including visitors, who have experienced sexual violence in New Zealand can get support. You don’t need to have reported the event to the Police to get our help and support and it doesn’t matter if it happened recently or a long time ago, there’s support available when you’re ready. All our therapists are experienced in giving you the right support, depending on your individual needs. They’re qualified with a range of skills, and can offer different types of support and treatment. Your confidentiality is very important to us, we will respect your privacy unless you or another’s safety is at risk.